Frontier FIOS

Beware “Oops! Sorry” Pricing

I am not giant on conspiracy theories.  I tend to think that most of what happens that is bad is the organic result of humans being part of the process.  As a matter of fact there are times that I would find a grand, global conspiracy a bit comforting, because it might mean someone knows how to keep the whole “thing” from melting down, falling apart or just not reaching the worst case.

However, I am a firm believer in watching for patterns.  Is is possible that 90% of the programmers writing computer systems that manage inventory and pricing them accidentally only put in bugs that charge me more?  Could be, but I doubt it.  How often do you get a better price at the check-out scanner than was posted on the shelf?  How often does an error save you money on your utility bill, vs charge overcharge you? Continue reading