Amazon

Amazon models how good customer service should be

This is a repost from something I posted on an astronomy board.
http://www.astronomyforum.net/off-topic-forum/115473-amazon-makes-good.html#post1057324175

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So on Sunday.. I decided to use my AMEX points of pay for most of a Celestron 8-24 Zoom.
(Using for projection AP as it has T-threads)

On the same order from Amazon I ordered a couple of smaller items from other sellers on the Amazon system.

As of this evening, 2 items had arrived one item was in transit. The EP which was ordered directly from Amazon, had not shipped!! Continue reading